Job Title:   Director of Operations                                                            
Location:  Dublin– this role will involve travel within Ireland and some international travel
Reporting to: CEO
Salary: €35k – 42k, dependent upon experience and skills
Contract Period: Permanent Position

About FoodCloud

FoodCloud is a fast growing Dublin based not for profit organisation set up with the aim of reducing food waste and food poverty and restoring community spirit based on shared food.

Within communities food businesses frequently experience food surpluses, as a consequence of the modern food system, while charities struggle to provide food for those who need it most. FoodCloud provides an opportunity for businesses and charities within communities to work together to solve the social and environmental impact associated with food waste and food poverty by connecting with each other through our smart phone app and website. FoodCloud allows food businesses to contribute to their communities in a meaningful and practical way, while reducing the cost of waste disposal and reducing their impact on the environment. FoodCloud helps to reduce the food costs of charitable organisations and allows them to enhance their service offering.

FoodCloud was established in October 2013 and has gone from strength to strength, participating in the TCD and the NDRC’s start up accelerator programmes, Launchbox and Launchpad, and awarded winners of the Arthur Guinness Projects 2013, Social Entrepreneurs’ Ireland Impact award 2014 and Ben & Jerry’s Join Our Core Winners 2014. To date have redistributed over 503 tonnes of surplus food to our network of charities across Ireland and are engaged in a pilot project to expand the positive impact of our work in Ireland into the UK.

Job Purpose:

This is an extraordinary opportunity for an individual with management experience to grow and further develop a proven organisation that has already made significant impact. Reporting to the CEO, the chosen individual will be responsible for supporting the CEO in developing, executing and managing FoodCloud’s strategic plan, with a particular emphasis on operations, finance, HR and technology development. This individual will play a vital role within the small FoodCloud team and will be expected to contribute to the implementation of a sustainable, scalable and efficient food redistribution model for FoodCloud. You will help save tonnes of food from going to waste which will then be redistributed to charities serving people in food poverty in Ireland and internationally.

JOB RESPONSIBILITIES

    Organisational Development

Alongside the leadership team, participate in the creation and implementation of annual strategic plan, resource allocation, goals and objectives, and budget in conjunction with the leadership team. Anticipate and propose solutions to organisational development, operations, programme and financial goals.
Develop organisation structure, partnerships, team, policies, systems and practice to execute the company’s vision day to day.

    Operations

Responsible for the overall administration and management of FoodCloud and staff; overseeing the daily operations, using performance measurements to guide operational decision-making.
Be accountable for ensuring a consistent service is delivered to our donating business partners and charity recipients, ensuring that all staff are appropriately skilled with the necessary information, policies, procedures, systems and support to allow them to deliver the quality service envisaged.
Establish and improve operational processes.
Ensure quality control and meeting of deadlines.
Ensure everyone is fully informed of operational objectives – including preparation of reporting for stakeholders including FoodCloud’s board of directors.

        Administration & Finance

Manage and monitor an annual budget to ensure costs are controlled and relevant to the annual budget and build increasing levels of sustainability.
Oversee the annual financial audit process.
Lead the organisation’s financial growth in order to establish and maintain ongoing financial sustainability.
Work with the leadership team to provide monthly updates to the Board regarding financial performance and progress toward achieving goals and objectives laid out in an annual work plan.
Assure all legal and regulatory documents are filed in a timely manner and monitor compliance with relevant laws and regulations pertaining to non-profit organizations.

    Technology

Working with our technology team to develop and improve FoodCloud’s technology solution.
Working with the FoodCloud team and technology users to identify opportunities to automate manual operational processes using technology.

        Leadership & Human Resource Management

Management experience that will get the best from direct reports and strengthen the overall management of the organisation.
Monitor team and individual performance against defined goals to ensure that progress is being made.
Strong management to the FoodCloud team so that through clear objectives and direction all employees deliver against objectives and are motivated and inspired to achieve the organisations strategic objectives.

Person Specification

Experience

5+ years of experience in executive management and/or product management.
Recognised Qualification to Degree or Masters level, minimum 2.1 required.
Experience with start-ups / growing SME.
Leadership of multi dimensional projects from operational and strategic perspectives.
Financial management, including control over income and expenditure and performance measures.
Leadership management skills- including the ability to motivate and develop people to deliver high levels of performance.
High level communication skills and ability to engage at all levels with diverse external stakeholders.
Experience of working in a regulated environment and demonstrable risk assessment capabilities.

Skills, knowledge and abilities

    Problem-solving skills and the ability to make effective decisions ‘on the spot’?

Strong presentation/facilitation skills
IT literacy and experience working on IT projects
Excellent interpersonal skills and the ability to create good work partnerships with multiple stakeholders both internally and externally
Ability to work systematically to agreed guidelines in the absence of close supervision
Ability to recognise and address high priorities and when necessary link these elements to overall strategy

General

Travel across Ireland will be required occasionally.
FoodCloud is a small organisation with big ambitions!  You will be required to get involved in supporting all aspects in the development of the organisation, which may include ad hoc projects and events.
A commitment to the values of FoodCloud and knowledge of environmental/food/climate change issues.

Timeline & Process:

The role will begin with immediate effect. To apply for this role, please send your CV with a short cover letter (one page maximum) to info@foodcloud.ie  explaining why you think you are suitable for the role.

Deadline for applications is Monday 6th of July at 5pm, with the interview date provisionally scheduled for the 10th of July.