Direct Provision Team:
The successful candidate will work as a part of the Direct Provision Team, providing case management support for individuals and families from different nationalities currently residing in Direct Provision centres, who have secured leave, to stay in identified move on options and resettlement support. This role will involve travel to various direct provision centres and the surrounding areas in supporting service users.
KEY TASKS TO INCLUDE:
To work directly with service users, to achieve the best outcomes, using the Depaul Support Toolkit and be able to access other relevant wraparound services needed for client’s progression.
To develop and maintain robust, effective working relationships with other agencies, using an interagency approach.
To advocate and empower clients to overcome various barriers they encounter, liaise with teams from various services, support clients to maintain their present accommodation
To ensure that all clients information is recorded and stored as required (OTIS data base/other records) and in line with Data Protection regulations and Depaul’s Confidentiality Policy.
To support the managers in reviewing the delivery of the service in light of the agreed Depaul Key Performance Indicators and the requirements of external funders.
To participate fully in meetings within Depaul and with external services, with the direction and support of the Line Manager.
To work creatively and exercise initiative to help the service meet its core objectives and ensure service user’s needs are met.
To work with the manager to develop the team to ensure its effectiveness in delivering agreed outcomes.
To adhere fully to the Health & Safety Responsibilities
To adhere fully to Organisational Risk Management Procedures, especially in relation to assessing risk and to lone working.
The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.
Person Requirements
Social Studies /Case Management Accredited Qualification (Essential)
At least one year of working, as a case manager with service users with complex needs and co-ordinating support plans for service users. (Essential)
Full Valid Driver’s Licence and access to the use of a car (Desirable)
DCU Certificate in homelessness prevention and intervention (Desirable)
At least one year of regular use of IT systems with a good proficiency in Excel & Word (essential)
At least one year of work experience of using Cloud applications, such as Salesforce (Desirable)
Experience of working and liaising with other agencies within the voluntary and statutory sectors (essential)
A clear understanding of the case management approach (essential)
Experience in outreach or tenancy sustainment capacity (desirable)
Experience in working with families (desirable)
Work experience of working directly with people from different nationalities (desirable)
Good knowledge about the immigration system, legislation and nationality matters in Ireland
An understanding of why people become homeless or may be at risk of homelessness and the issues they present with, particularly in relation to substance misuse.
An understanding of the Housing Led/First Strategy and familiarity with the Pathways to Home Strategy of the DHRE
Excellent communication skills – both verbal and written and electronic (including statistical and qualitative reports).
Ability to be flexible and work in a variety of settings, with a variety of teams.
Online Application Procedure:
Please download and complete the application form available on the employment page of our website
https://depaulcharity.getgotjobs.co.uk/
For more information, please contact Human Resources:
Tel: 00 353 1 453 7111 or e-mail recruitmentroi@depaulcharity.net
Closing date for all applications: 3rd August 2022 at 9.00am