Role:
To co-ordinate the administration of the day-to-day activities of the Learning & Development (L&D) team and to deliver induction and systems training.

Duties to include:
Providing administrative support to the L&D team (currently five people);
Managing the quarterly training schedule (up to 90 training sessions per quarter), specifically booking/liaising with internal clients and external suppliers and speakers; sending invitations and managing/updating calendars; organising and setting up all logistics, e.g. catering, furniture, IT requirements, course materials; and managing online/virtual training sessions, hosting and welcoming participants at start of sessions, assisting participants with technical difficulties while on call, recording attendance for CPD purposes etc.;
Assisting in the implementation of the department’s new Learning Management System (LMS);
Maintaining all training database/records for CPD purposes and perform regular audits;
Maintaining and updating the L&D Department intranet page/LMS content;
Scheduling and assisting in delivering induction and systems training;
Supporting implementation of new IT practice management systems and procedures (working with the L&D assistant and senior L&D specialist); and
Assisting in the production of quarterly and annual reports and analysis of the L&D function’s activities and programmes.

Positioning of role and working arrangements:
Reporting to the L&D Manager, the L&D administrator/junior assistant will support the team at a time of transition to virtual learning and hybrid working. The team is engaging in a number of strategic projects over the coming three years and this role is critical in enabling the successful realisation of those projects.
The role is a permanent, full time. Working hours will be from 9am to 5.30pm but a high degree of flexibility will be required since some training sessions take place at 8am and during lunchtime. The firm intends to pilot a hybrid working initiative, which may see a blend of working in the office and working from home in time.

Essential requirements:
Minimum of 3 years relevant experience, preferably gained in a corporate/professional services/legal environment;
Very strong technical skills, especially MS Office (preferably Office 365);
Familiarity with Zoom, Microsoft teams and other learning/conferencing platforms;
Excellent attention to detail and organisational skills;
Excellent oral and written communication skills;
Excellent ability to manage multiple projects and prioritise appropriately;
Proven ability to work independently and remain calm under pressure;
Flexible approach to work and high degree of initiative.
Desirable requirements:
Training/L&D qualification and/or experience;
Familiarity with CRM and document management packages;
Experience of working with Microsoft Sharepoint;
Presentation skills.

Apply Now
If you wish to apply for this role please email a CV and cover letter to: Niamh.Lawton@williamfry.com