Job Purpose
To provide an efficient and high quality service in our Sean McDermott Street Project. The successful candidate will work on a daily basis with couples coming from homelessness. He/she will manage a caseload in a busy project, key work individuals, carry out assessments and care plans and regularly liaise with other agencies/authorities on behalf of the service users.

Key Responsibilities
Tenants
To engage with and build professional & trusting relationships with tenant’s, treating them with dignity and respect in order to work within the values of Sophia.
To provide keyworking support to assigned tenants to support them in sustaining their tenancy while using a housing first approach
To provide practical support for tenants to ensure that the day to day running of the home is maintained (e.g. routines in the home, personal hygiene and food preparation.)
To participate in Tenancy Meetings with Tenants and Project Manager
To respond to conflict and critical incidents as required using TCI and ensuring personal safety.
Respond to child protection concerns in line with the Children’s First Policy.
To promote Tenant involvement in the development of the Project.
To the Project Manager:
To commit to the objectives and ethos of Sophia.
To meet with Project Manager for Supervision at regular intervals regarding the progress of his/her work; reflective practice and professional development.
To be open to reasonable requests from the Project Manager on tasks to be completed and communicate any barriers to carrying out these duties
To engage in case management reviews on a regular basis to review work load and tenant needs
To adhere to Policy and Procedures within the service
Staff team:
To actively participate in team work, discussion of issues within the project and support to colleagues
To perform as a team member by participating in effective handovers in order to ensure effective work relationships and continuity of care for tenant’s.
To participate in weekly team meetings
To support colleagues by following up on tasks from time to time

Communication & Administration:
To actively participate in daily communication through updating handovers, Pass System, email, phone calls and other forms of communication
To complete support plans, risk assessments, risk management plans and any other necessary paperwork for assigned tenants
To participate in training and organised supports as requested
To participate in the induction and on-going training, support and direction of Volunteers, Students and new staff members of Sophia.
To liaise and work effectively with relevant personnel in Sophia and other relevant agencies; e.g. Local Authority, HSE etc.
Finance:
To be responsible for cash in the Project, the managing and receipting of cash received; Rent, Dryer & Fob Money, Service Charge and Petty Cash.
Communicating the delivery of external services or contractors to the service and keeping records of all invoices, delivery dockets.
Health and Safety:
To follow fire, health and safety policies and procedures
To address any issues that may cause a Health & Safety risk such as spillages, reporting maintenance issues, removal of uncapped sharps to provided bins if necessary using the appropriate precautions etc
Development:
To actively participate with research and evaluation of the service.
To contribute to policy development and review within Sophia
To undertake other work that may be assigned to you from time to time.

Person Specification
A degree in Social Care/Social Science/Applied Social Studies or related discipline i.e. addiction, social work, psychology
A minimum of one years’ experience working with a similar client group
An understanding of the issues affecting people who are homeless
Knowledge around child protection issues, mental health issues and addiction
The ability to work on own initiative
Proficient IT Skills and knowledge of PASS database
Excellent interpersonal communication skills both verbal and written are essential.
To have excellent report writing and record keeping skills

Application Process:
Please forward a Cover Letter and CV to Recruitment@sophia.ie
The closing date for receipt of applications is Monday, 22nd November 2021