Description

To maintain the smooth and efficient running of Reception ensuring that all guests both on the phone and in person are treated to a 4 Star service. To actively promote all aspects of the Hotel. To communicate with guests and clients and ensure that all requirements and requests are carried out to Company standards. To arrive for work on time and in proper uniform. Ensure a high standard of personal hygiene and grooming. Ensure smooth operation of the shift, ensuring all company standards are met. Responsible for the correct handling and charging of all daily business accounts. Total product knowledge of all the Hotel services and facilities. Action all enquiries, taken by telephone or in person, promptly and maintain a high standard of customer service whilst doing so. Answer the switchboard in a warm and friendly manner and to take messages when required. Liaise with housekeeping with reference to the allocation of rooms.

Email
HR@stillorganpark.com