The ideal candidates will:
Have completed a Diploma or Degree course in Counselling & Psychotherapy.
Be a Fully Accredited or Pre-Accredited member of IACP, IAHIP, FTAI, NAPCP, ICP, BACP or equivalent.
Be flexible and available to work shifts across the 24-hour day, including night shifts & weekends and on a rotating basis.
Have previous helpline experience, either in a paid or voluntary capacity.
Have completed training and be experienced in working with those at risk of or affected by suicide.
Demonstrate evidence of their personal therapy work.
Demonstrate excellent listening, communication, decision-making and assessment skills.
Demonstrate great warmth and the ability to empathise.
Work as part of a Clinical Team.
Be proficient in MS Office and Outlook.
Have experience using Salesforce or similar CRM system

The successful candidate shall be required to:
Build relationships and support callers using the stated policies and procedures of the Helpline.
Work within the ethos and philosophy of Pieta
Receive ongoing external clinical supervision and attend group supervision internally in Pieta once per calendar month.
Actively participate in Pieta internal meetings as appropriate e.g. staff/clinical meetings.
Take responsibility for one’s own continued professional development.
Keep up to date with best practice and procedures at all times in line with the Code of Ethics of IACP, IAHIP, FTAI, NAPCP, BACP, ICP or equivalent.
Note: The successful candidate will be required to complete a Garda Vetting application form.

Applications for the above should be made through our website or via email, attaching a cover letter (outlining your particular suitability to the role) with an updated Curriculum Vitae to recruitment@pieta.ie by 1st October 2021.