The Pieta 24hr
Crisis Helpline is a confidential and professional support service providing telephone/SMS crisis support, advice, and referral for those bereaved through suicide, engaging in self-harm, experiencing suicide ideation, and concerned friends or family members.
We are currently recruiting Crisis Helpline Therapists (Sessional Relief) who will be called on to provide cover for annual leave, sick leave and additional support on our 24hr Crisis Helpline. Flexibility is required as you will work shifts across the 24-hour day to cover last minute or planned absences.
Location: Fully Remote – Laptop and phone will be provided
Salary: €23.18 per hour Basic rate + €30.45 per hour Sunday rate
Position Type: Relief / Sessional

Essential Criteria:
Have completed a Diploma or Degree course in Counselling & Psychotherapy
Be an Accredited or Pre-Accreditedmember of IACP, IAHIP, FTAI, NAPCP, ICP, BACP or equivalent
Be flexible and available to work shifts across the 24-hour day, including night shifts & weekends and on a rotating basis.
Demonstrate evidence of their personal therapy work.
Excellent listening, communication, decision-making and assessment skills.
Great warmth and the ability to empathise.
Proficiency in MS Office and Outlook.
Valid and up to date personal indemnity insurance

Desirable Criteria:
Previous helpline experience, either in a paid or voluntary capacity.
Training and experience in working with those at risk of or affected by suicide.
Experience in working as part of a Clinical Team
Experience using Salesforce or a similar CRM system
The successful candidate shall be required to:
Build relationships and support callers using the stated policies and procedures of the Helpline
Work within the ethos and philosophy of Pieta
Receive ongoing external clinical supervision
Actively participate in Pieta internal meetings as appropriate e.g. staff/clinical meetings
Take responsibility for one’s own continued professional development
Keep up to date with best practice and procedures at all times in line with the Code of Ethics of IACP, IAHIP, FTAI, NAPCP, BACP, ICP or equivalent
Note: The successful candidate will be required to complete a Garda Vetting application form.

Applications for the above should be made through our website or via email, attaching a cover letter (outlining your particular suitability to the role) with an updated Curriculum Vitae to recruitment@pieta.ie by 22nd June 2023