Description

OVH, the leading web hosting company in France and number 1 in Europe is looking for a Technical Support Advisor for its Dublin office. Responsibilities include: Answering inbound calls and e-mails from our customers and helping them regarding our products and services. Diagnose and fix general and specific problems relating to customer?s web hosting services. Preparation of technical and commercial guides. Diagnosing and fixing general and specific problems relating to customer?s web hosting services. Planning and making outbound calls and e-mails to prospects with the objective of winning new customers. Excellent customer support skills. Good technical knowledge of Web Hosting, Cloud, Internet access. Knowledge of GNU/Linux environment, HTML language, FTP, Emails. Good knowledge of IT. Languages: Dutch: fluent.English: fluent.

Email
jobs@ovh.ie