Description

We have an excellent opportunity for an experienced Duty Manager to join the management team here at The Malton Hotel, Killarney. Responsibilities include but are not limited to: Assisting in the smooth running of the hotel; Dealing with guest queries; Meeting and greeting guests; Providing consistent management presence throughout the hotel during key times; Providing assistance to all departments during busy periods; Assisting with weekly labour costs, ensuring they are in line with business levels; The completion of departmental rosters as well as inputting employees hours for payroll; Managing staff and delegating duties; Compliance with Health and Safety regulations; Prompt resolution of customer complaints; Recording any accidents that may occur during the shift

Skills Requirements

The successful candidate will: Have a minimum of 2 years experience as a Duty Manager ideally at 4* level; Possess excellent communication and interpersonal skills; Have fluent English, both verbal and written; Be standards driven, a team player, flexible; Have strong Food and Beverage experience; Be enthusiastic, motivated and hardworking; Be focused on providing a consistently high standard of customer service; Be well presented and maintain a professional image at all times; Have financial awareness regarding labour costing

Email
personnel@themalton.com