Description:
Due to the continued expansion of our business in the Meath area we currently have a requirement for a Care Supervisor

Responsible for the efficient running of the care packages and making sure that all
Care plans are delivered accurately at all times.
To have a flexible approach to working hours and be prepared to work outside normal office hours.

JOB DESCRIPTION
Implementation of quality control procedures
Carrying out customer assessments prior to commencement of care service.
Attending customer’s first call to introduce the care worker to the customer
To liaise closely with care co‑ordinators to ensure correct customer/care worker matching for new customers. This may involve attending care worker training sessions and meetings in order to select the most suitable care worker
To attend customer reviews
To implement all field based training programmes
To ensure that all changes to care schedules are reported, without delay, to the Care Co-ordinators
To maintain all reporting and recording procedures are up to date
To liaise closely with care co‑ordinators, care manager, customers and care workers
Arrange and manage staff changeovers and briefings for live-in care assignments
To carry an equal proportion of the on‑call responsibilities with the care manager/co-ordinator
To ensure rigorous adherence to all Bluebird Care systems
NB It is essential that the supervisor assumes responsibility for the efficient running of the care packages
Monday – Friday:9am – 5.30pm

JOB SPECIFICATION
Essential
Experience of service provision in the care profession
Clean driving licence and permanent use of a legal and reliable car
Experience of customer/environment assessment or relevant risk assessment qualification or ability to attain such qualifications
3rd Level qualification

Desirable
Care Supervisory Management experience

Key Competencies
A first class communicator and team player
To understand and implement quality control procedures
To be able to allocate unassigned calls to existing care staff
To be able to implement and maintain recording and reporting system
To be able to establish and maintain effective working relationships
To be able to prepare reports as required
To understand and implement customer assessment, care worker-customer introductions, customer review and care worker-customer quality control systems and procedures
To be able to liaise effectively with office staff
To be able to implement all field based training
To be able to report and feedback to office staff and other professionals
To be able to identify, recruit, train and develop a suitable deputy
To be able to share on-call responsibilities with care manager and coordinators
To be able to prioritise and organise own workload effectively
To have a working knowledge of Health and Safety and other legal factors

Special Skills and Attributes
Excellent communication skills
Good administrative skills and computer literacy
Good planning and organisational skills
Sound understanding of good care principles
Skills in care planning

Closing Date: 30/10/2016

Salary: €25,000 – €35,000 (DOE)

Enquiries and submissions to: Gavin Kane, Director

Email: Gavinkane@bluebirdcare.ie