Homeless Services Manager – Respond

Job Purpose:
To lead, manage and deliver the homeless service which respond provides at Northwood Green ensuring the efficient operation and provision of support to service users residing at the service.

Core duties and responsibilities:
Day-to-day Management of respond homeless service project at Northwood Green
Develop a positive relationship with respond Stakeholders and act as a Respond ambassador
Monitor and proactively manage rent payments and minimise arrears issues
Work as part of a multi-disciplinary team liaising on a daily basis with internal and external clients and agencies
Build relationships and represent respond to various external bodies, groups and agencies. Including community, statutory and private bodies
Develop the services policies and procedures.
Adhere to professional boundaries and work in a professional manner at all times.
Complete accurate written records and/or reports where necessary.
Handle enquiries, liaising with outside agencies where necessary with a view to further development of the service

Responsible for the general upkeep of the service
Coordinate attend and participate in staff meetings and staff training.
Identify and pursue initiatives that support the activities in the service
The development of staff management and support systems including:
Staff recruitment, induction, training and development
Day to day management and supervision
Staff appraisals
Report writing and file maintenance
Implementation of disciplinary procedures as required
Ensure understanding, and compliance with NQSF in the service
Ensure staff run in-house programmes including: time management, money management, cookery classes, nutrition, employment support, personal development, health and beauty, child development.
*The list of tasks is not an exclusive one and duties may vary from time to time.
Children
Work within the services’ Code of Behaviour with Children.
Provide support to the children residing at the Centre.
Safety and Security
Ensure the safety and security of all residents, co-workers and the service.
Respond to all safety and security related incidents, ensuring correct service procedures are followed, and record and report such incident as appropriate.
Carry out and report security checks, including property checks, occupancy checks and room checks.

Person specification:
Be outgoing, self-motivated, relaxed and enthusiastic & flexible
Ability to demonstrate leadership and organisational skills
Experience of working with budgets and targets
Excellent communications and interpersonal skills
Excellent report writing and administration skills
Good computer skills
Garda Vetting will be conducted on an ongoing basis

To apply for the above role please send C.V. and covering letter to recruit@respond.ie before the closing of business on Monday 31st May 2021.

Related Job Ads: