Purpose of Post
The overall objective of this position is to manage and provide care to the highest professional standards, which meets the practical, physical and emotional needs of service users, with an Intellectual Disability. To assist persons with a disability to achieve their highest level of functioning in order to maintain independence or to improve skills that will make them more independent.
The core purpose of the post, is within a person centred philosophy, to be responsible for the overall management of the assigned services, working in conjunction with the multi-disciplinary team. He/She will ensure services to persons with a disability are provided within a relationship which is based on respect and equality and that promotes their independence.
The Manager will also be responsible for the supervision and assessment of staff under his/her direction and to take a leadership role in clinical governance including quality assurance, practice development and clinical practice.
Essential Qualifications and Experience
Candidates must meet the following criteria on the closing date:
Must hold a Nursing Degree. (Be registered in the relevant Division of the Live Register of Nurses maintained by Nursing & Midwifery Board of Ireland (NMBI) or be entitled to be so registered)
OR
Hold a Level 8 Degree in Social Care
AND
Have a minimum three years Managerial Experience within the Health Sector.
AND
Hold a recognised Managerial Qualification (minimum level 6 on the National Framework of Qualifications).
And
Demonstrate evidence of continuing professional development at the appropriate level
Desirable Experience
Previous experience in a Person In-Charge or management position.
Principal Duties and Responsibilities
Under the overall direction of the Head of Extended Care Residential Services, the PIC will be responsible for the following, ensuring privacy, dignity and respect of persons with a disability, at all times.
Professional
Provide a high level of professional leadership in this service.
Assist in the development and implementation of clinical policies and guidelines which supports person centred services in line with National Quality Standards.
Manage client care to ensure the highest professional standards using an evidence-based approach to ensure clinical effectiveness and efficiency.
Coordinate and prioritise appointments in liaison with multi-disciplinary team.
Monitor the quality of service delivery and provide professional advice and guidance e.g. service audits.
Evaluate and develop, lead and manage the implementation of best practice policy and procedures.
Participate in quality improvement initiatives to improve service user satisfaction.
Operational Management
Ensure a high quality of life for residents through person centred care plans, health promotion, reviews and personal risk assessments, as appropriate.
Enable and support residents to have choice and control in their lives, develop citizenship, maintain relationships with family and friends incl. accessing advocates and other professional supports as maybe appropriate.
Ensure care plans are regularly reviewed and updated as per regulations.
Ensure activities programme is made available to residents based on their choices and personal goals.
To ensure residents are assessed on a regular and systematic basis through the completion of suitable assessment models.
To assign a key worker for a named resident where appropriate, assisting in the design of individual programmes of support and delivery of care packages.
Report and where appropriate respond to complaints, in line with organisational policies and procedures.
Assist in the implementation of National Residential Standards (HIQA)/Accreditation standards and the development of new policies and procedures, ensuring the provision of safe and quality care for residents.
Support the development of new and innovative ideas for the improvement of care for residents, using an evidence-based approach.
Managerial
Manage all resources efficiently and effectively within agreed budget.
Facilitate cooperation and liaison across multi-disciplinary team.
Ensure that effective safety procedures are developed and managed to comply with statutory obligations, in conjunction with relevant staff.
Provide support and supportive supervision to front line staff where appropriate.
Ensure staff are fully informed on all matters affecting day-to-day running of the services and that lines of communication are clear and implemented by all staff.
To delegate appropriate responsibility and authority to the level of staff within his/her control and consistent with effective decision making whilst retaining overall responsibility and accountability for outcome and accountability of intervention.
Lead in the evaluation, implementation and monitoring of Health and Safety legislation within the service.
Ensure all complaints are managed in a timely and appropriate manner in accordance with company policy.
Person Centred Planning
Initiate, manage and promote the concept of person-centred planning enabling the service user to identify their personal goals.
Ensure co – ordinated interdisciplinary and inter – agency service delivery by working in partnership with multi-disciplinary colleagues, day service staff, families and other key people to support the service user to work towards and achieve their personal goals, guided by individual care plan.
To assess service users in a regular and systematic basis through the completion of suitable assessment models.
Actively promote the participation of persons with a disability in the planning of the centre/residence.
Community Participation
Promote the social interaction of persons with a disability, with the wider community, in accordance with their choices and personal goals.
Staff Management
Ensure compliance with the Company Policy as laid down by National Standards.
To manage efficiently the team, ensuring appropriate skills mix and utilising individual skills to promote the highest standard of care for the service user.
The identification and addressing of staff development needs.
Monitor performance of staff and provide feedback to staff at regular intervals.
To participate in matters concerning discipline, grievances, and untoward incidents, when required.
Supervise assigned students on work placement and volunteers where required.
Ensure safe practice in relation to medication as governed by An Bord Altranais and Talbot Group policies and guidelines.
Household Management
Plan for the conservation and economical use of supplies, heating, light, goods and equipment.
Maintain adequate stocks in the assigned area/Unit and manage their use in an efficient and effective manner.
Health and Safety
Ensures that services are in compliance with the requirements of the Health, Safety and Welfare at Work Act 2005.
Perform duties in a manner conducive to health and safety and in accordance with Talbot Group policies and procedures.
Ensure that accidents and incidents involving service users/visitors/staff are recorded and investigated in accordance with policy and all statutory reports completed.
Ensure all staff are aware of their responsibilities in the event of an emergency accident/incident.
Training and ongoing development
Be aware of current developments within relevant profession and maintain a commitment to ongoing professional development. Including Nursing & Midwifery Board of Ireland (NMBI) requirements for continuing professional development (where appropriate).
Promote and participate in research/evidence based clinical audit and encourage its practical application to service user care within the service area.
Attend and participate in education and in – service programmes as required by the needs of the service user and in compliance with Talbot Group policies and national standards e.g. prevention, detection and response to abuse.
Educate and support all assigned staff including the induction of new staff and ongoing performance appraisal.
Where appropriate, ensure that registration is maintained as directed by Nursing & Midwifery Board of Ireland (NMBI)
Special Skills and Competencies
Professional Knowledge & Experience
Knowledge of quality assurance practices and their application to nursing procedures.
Experience of working with people with an intellectual disability and acquired brain injury.
Knowledge of services to people with a disability
Knowledge of social care model of service delivery
Knowledge of Person-Centred Planning
Knowledge of both clinical and human resource policies and procedures and relevant legislation.
Knowledge of National Disability Standards (HIQA).
Competencies appropriate to the post:
Communication & Interpersonal: Can speak clearly, fluently and in a compelling manner to both individuals and groups. Adapts communication style to suit audience. Writes in a clear and concise manner, using appropriate templates, style and language for the reader. Establishes, maintains and concludes therapeutic interpersonal relationships with services users/residents and other stakeholders. Is able to build rapport quickly with others.
Adaptability & Reliability: Able to react effectively at short notice to changing circumstances. Willing to accept advice and suggestions from others and to learn from experience by changing own behaviour. Demonstrates a high level of dependability in all aspects of the job.
Problem Solving and Initiative: Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on their knowledge and experience base and calling on other resources as necessary. A bias for taking action; the ability to think ahead of the current situation, particularly before problems or crises occur.
Quality and Person Centredness: Demonstrates eagerness to understand service user/resident needs. Views the service user/resident as central to the delivery of every day service through consistent understanding, tolerance, care, support and empathy while promoting empowerment, independence and choice. Determined to offer a quality service through the achievement of goals and quality standards.
Leadership and Accountability: Manages performance to deliver team goals. Creates a climate in which people want to do their best. Promotes confidence and positive attitude while influencing others to follow a common goal. Demonstrates accountability for leading, directing, monitoring and evaluating work that is provided by all employees.
Scope of Practice: Is educated, competent and has the authority to perform the full range of roles, functions, responsibilities and activities, required of his/her profession in Ireland. Accepts responsibility for ensuring that his/her professional practice and conduct meet the standards of the professional, ethical and relevant legislative and regulation requirements. Demonstrates a commitment to maintaining, enhancing and extending their knowledge, expertise and competence throughout their professional career.
This job description is a guide to the general range of duties assigned to the position holder. It is intended to be neither definitive, nor restrictive and is subject to periodic review.
For further information or to request a job specification, please contact Amanda McKnight, HR – admin@talbotgroup.ie
Application Closing Date: 24th April 2020