Within Open Access Services, there are number of services/client activities which result in a number of different roles within the service, you will be required to undertake the role is assigned to you on each shift to meet our operational requirements.

Main Duties/Responsibilities
Ensure that nightly operation of the service is run smoothly and in accordance with organisation procedure
Work with all clients and win their trust and respect and deal with difficult or problematic situations in a sensitive manner within the framework of the organisation’s policies and record such incidents as appropriate.
Carry out administrative procedures in accordance with organisation policies.
To be involved in the preparation of reports, statistics and other information that may be required by the Project Manager and/or the Head of Service
To work effectively as a member of a team
To share responsibility for supporting volunteers if required
To undertake project work as assigned
Attend internal/external meetings and training as required by the Lead Project Worker/Project Manager
Have a flexible approach to the work in response to organisational change, development and review of best practice.
To work as part of the team with regular and consistent communication participating actively in all team meetings and supporting the ethos.
To support service delivery through the facilitation of interventions and support work particularly with clients
Engage with other team members, support colleagues, participate in meetings as required, and be open to reasonable requests from the Lead Project Worker/Project Manager/Head of Service in order to ensure effective working relationships.
Work within the policies of MQI, both organisation wide and project specific in order to ensure that a consistent delivery of service and quality standards is adhered to in the project.
Share responsibility to work cohesively where applicable with CE Participants and Volunteers for the delivery of this service and to act as a mentor to those who are working/volunteering in the service
Participate in regular supervision
Reporting to the Lead Project Worker for individual support, supervision, performance appraisal working within the parameters of the MQI Quads, HR and H&S policies and procedures
Participate specific work roles as requested
Ensure compliance with organisation policies to ensure consistent delivery of services and maintenance of quality standards including:
Fire
Health and Safety
Confidentiality
Needs assessment, key working, care planning
Boundaries
Quads
Undertake any other duties as may be assigned from time to time.
Please note that a compulsory rotation system will operate on each shift within the different areas/roles in the service i.e. contacts, drop in service and health promotion service. You will be required as part of this role to participate in this system.

Person Specification
The ideal candidate for this post will have:
Relevant third level social care qualification and at least one year full time or equivalent experience of working within low threshold adult services which cater for clients with complex need essential
Have an understanding of the issues relating to alcohol and drug use/homelessness and mental health, and experience of client work in these areas, and the interventions required
Good Knowledge of relevant legislation, policy and practice regarding homelessness and/or drug use.
Possess strong interpersonal skills
Experience of Key working and care planning.
Experience of working with clients with multiple needs
Experience of working with homeless specific databases and reporting.
Applicants are required to outline previous experience within the above areas on their application form.

This is a 12 month fixed term contract subject to funding. The working hours are 39 hours per week Monday to Sunday, 4 shifts on 4 shifts off.

If you are interested in applying for this position please complete the application form attached and send to recruitment@mqi.ie along with an updated copy of your CV before the closing date of Friday the 9th September, 2016. Please be sure to include ‘Application for the role of Project Worker MQI Night Café’ in the subject line of your email. Applications not labelled correctly may fail to be shortlisted.