Description

Main function: This is a busy office and the small customer service team is a key part of the business. The Sales Administrator is responsible for effectively completing sales orders received via phone and email, converting them into manufacturing orders through implementing steps required for delivery of products. Consistently monitor all orders through the system as to ensure accurate and timely delivery of product. Key responsibilities: Raising quotations and purchase orders for customers. Handling customer requests promptly for information on products and services. Processing sales orders, forwarding them to Production Department. Chasing sales quotes, follow-up on quotes. Maintaining client records, using the CRM package. Maintaining good customer relations and a high level of customer service. Producing reports, in Excel, CRM package and Accounts package.

Skills Requirements

Person specification: Leaving Certificate or equivalent, minimum pass in English and Maths. Third level qualification an advantage. Demonstrate experience and prior knowledge in similar role. Good level of computer literacy including use of Microsoft packages & CRM packages. Ability to retain product knowledge to a high standard. Fluency in verbal and written English is essential. 5 years minimum previous experience of working in a similar environment.

Email
karen@fogartybelting.com