Description
This is a permanent opportunity to join a leading multinational healthcare provider. The Product Support Specialist role is responsible for a variety of sales support and order processing functions for internal and external customers. Duties will include: Process all sales orders received via CRM system; Communicate proactively with internal and external customers regarding order status and other topics in a professional, positive and courteous manner; Review and maintain customers open orders on a daily basis; Investigate and resolve order processing issues reported by customers or as requested by company employees; Responsible for all facets of assigned customers; Resolve e-mail, fax and telephone issues.