Description
You will work within the Quality function specialising in improving the results of global internet search, with responsibility for the performance of the US market, aligning delivery to customer expectations and general business requirements.This role will be based on-site in Ballina, Co. Mayo. The initial contract will be for a period of 6 months with a view to extension/permanency based on performance/business need. Role:Effective leadership, interpersonal and communication skills.Manage the delivery performance of a large number of work-at-home cloud based resources, who work on projects to improve the quality of Internet Search results.Work within a global team of Quality Controllers, while having specific ownership for defined programs and markets.A key responsibility of the role is to research and understand how users interact with the internet, understanding the types of search results that users find helpful.

Skills Requirements
Must have a strong working knowledge of the internet and social media.The ideal candidate will have strong research skills, with the ability to read and understand complex guidelines, and to apply those guidelines to user behaviour. The successful candidate will have lived and worked in the US recently, for at least 3 years.Must have deep familiarity with current and historical business, media, sport, news, social media and cultural affairs of the US.

Email
catriona.devaney@lionbridge.com