Head of Quality Assurance – Nua Healthcare Services

Benefits Include:
Company Pension with Company contribution
Life Assurance
Flexible working hours
Paid Maternity leave
Paid Paternity leave
Free Parking
25 days’ annual leave
Educational Assistance Program
Career opportunities available

The Company
Nua Healthcare specialises in providing Residential care, Community outreach and Day services to adults and children with complex support requirements on both the Intellectual Disability and Mental Health spectrums. We pride ourselves in providing true person-centred care for individuals in their own home or in appropriate community based care facilities.

The Post
We are seeking to recruit to the above post. Based in Naas, Co. Kildare but with regular requirement to travel to all locations across the business, the successful candidate will work as part of a dynamic team reporting into senior management. The role of Head of Quality Assurance will be to lead on the effectiveness and development of the Auditing function by planning and performing internal audits. You will identify real business risks, take immediate action where necessary and ultimately contribute directly to the success of the business.

Key Duties include:
Leading the development and implementation of the Internal Audit department and its policies and procedures
Design audit programs and execute audits to verify compliance with legislation, regulation, standards and company policies and procedures
Lead audit assignments in accordance with accepted professional standards such as HIQA, HSE, HSA, etc. and draft reports to senior management summarising audit results and solutions to mitigate risks and improve operations
Devising practical and measurable recommendations for identified issues
Preparing and driving the issuance of audit reports in a timely manner inclusive of monthly KPI’s to senior management
Following up on audit issues
Providing support to management and other stakeholders on queries and assisting with updating control documentation
Make recommendations on the systems and procedures being reviewed, report on the issues and recommendations and monitor management’s response and implementation
Ensure that audit work-papers are of standard that enable internal audit work to be readily usable and comply with all appropriate professional standards
Lead in streamlining electronic work-papers program to ensure that audit work-papers can be readily extractable and used by Senior Management if necessary

Qualifications:
Ideally, you will be a professionally trained Auditor
Third level degree in Social Studies (or suitable equivalent relevant qualification) or a commitment to undertake one within an agreed timeframe
Full current driving license is essential for this post

Experience and Competencies:
You will have an up to date knowledge of internal audit methodology including use of data analytics techniques in conducting audits
Excellent working knowledge of all HIQA regulations
Previous experience in leading audits of complex organisations is essential
Balanced career history of which must include strong operational and business acumen experience
Genuine respect and empathy for diversity and individuality
Flexible, Responsible and mature approach to work
Professional, accountable, good planning and time management skills
Excellent working knowledge of regulatory compliance and HIQA standard
Excellent Written, Spoken and Listening skills
Excellent Problem Solving skills
Excellent Decision Making skills
Excellent Leadership skills
Excellent ability to relate to staff at all levels with specific regard to Understanding and Managing Relationships.

Desirable but not essential
Experience in managing or working in a service for individuals with Autism, Intellectual Disabilities and/or Mental Health

Key Competencies:
Excellent Ways of Working
Excellent Problem Solving skills
Excellent Decision Making
Excellent Planning
Effective verbal and written communication
Ability to work to deadlines and under pressure
An understanding of the needs of individuals
Ability to work on own initiative
Willingness to learn
Reliability and flexible approach to work
Excellent organisation and IT skills
Self-motivated/Self-starter

To apply: niamh@nuahealthcare.ie

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