Description

The On Call Co-Ordinator, will be responsible for dealing with emergency situations that arise out of hours. He/She will be responsible for ensuring that appropriately trained staff responds to emergency situations involving the wide spectrum of personal, social and practical needs of Clients from all programs of care.

Skills Requirements

Responsibility for the management of Homecare Independent Living out of hour?s service ensuring a satisfactory resolution to all incoming issues. Cover shifts for any care assistants calling in sick. Ascertain service users wellbeing and/or whereabouts if not at home. Advise clients if care assistants are running late. Deal with any concerns regarding clients health/wellbeing. Record all incoming and outgoing telephone calls including all action taken. Ensure accuracy of in

Email
lhughes@hcil.com